AcapaLs Help and Services
Honesty is our Policy, it's just that simple
To help you navigate our website and find specific information, we've provided a navigation bar at the left side of every page. You can also find an item using the search box. Enter the name or product and click "Search". Products that match your information will be displayed. For example, typing "Dulcimers" in the search box will display all the Dulcimer product information available. If you feel you need a little extra help, or am having trouble finding an item feel free to send an e-mail with your question. We will be delighted to answer your question.
Simply put; No. Make no mistake, We truly enjoy talking to our customers and friends, But the internet process is the best simply because it's the fastest. No lost calls, no waiting on hold, No Phone Tag. We always answer our emails. Plus It's 24-7 service.
All of AcapaLs website is just chuck full of bargains! For Super Duper Bargains; Occasionally we offer, Closeouts, Overstocks, oddball Bargains. or Blemished Seconds. Rest at ease: These will be clearly marked, described, and priced as such..
We accept the following forms of payment for online purchases: Domestic, PayPal, Money Order, Personal Check. International; PayPal only. Some auction sites restrict payment options. We are unable to accept C.O.D.s or wire transfers.
We ship UPS (United Parcel Service) and USPS (United States Postal Service); Domestic orders should arrive within 4 to 8 business days. International 1 to 2 weeks.
USPS ( United States Postal service) will ship anywhere. UPS (United Parcel Service) requires a Valid Street address and will not ship to; P.O. Box, APO and FPO, and RR# Boxes.
Yes we ship Internationally.
If AcapaLs Music runs out of stock of an item that you are interested in buying we will send a email. When it's restocked we'll contact you again.
You can browse and purchase products 24 hours a day, everyday. Order processing is during weekday business hours.
Exclusively for our customers and friends, you will receive our nifty newsletter: jam packed with lots of interesting musical stuff. You can opt out at any time.
All items we sell are guaranteed. They're guaranteed to work and guaranteed to be exactly what we describe them as. If an item is purchased and you are not satisfied as described, we will take it back and give a refund, within 30 days after being received, no hassles. Less a 10% restock fee, all shipping cost even if offered with free shipping . Thank You Gifts are yours to keep: our appreciation of your patronage. Please read the full Refund Policy for additional details.
You are welcome and encouraged to send your feedback. If you have a suggestion, question or opinion, please send us an email, we'll get back to you pronto.
If Beyond the 30 Day no-hassle return limit, Contact the manufacturer, most early repair needs may be covered under manufacturer's warranty. For some contact information please visit our Product Assistance page.
We will be happy to answer your questions and help you pick a product that will best meet your needs and budget. Please email your request we'll take care of the rest.
AcapaLs thrives and is energized by your recommendations. Please Do send us a email We like nothing better than making spectacles of ourselves......grinning and hooting around........with your letter in hand.
Great prices, excellent selections, awesome service -- this is what you always get from AcapeLLas Music Store. From the Comforts of your Easy Chair, Goods Delivered right to your Doorstep: from a Trusted Source.